Support

No account, no sign-in. Levels, boosters, the daily reward and badges all work offline. Only ads and the Shop need a connection.

Four in a row makes a stripe that clears its row or column. An L or T shape makes a bomb that clears the 3×3 around it. Five in a row makes a rainbow that clears every treat of the colour you swap it with. Swapping two specials together does something bigger still.

+5 Moves adds five moves to the current level. Shuffle rearranges the board. Buy them with coins in the Shop, or get one of each free every day as a Bonbon Club member. Coins come from finishing levels, the daily reward, optional reward videos and the coin packs in the Shop.

Two kinds. Reward videos you choose to watch in exchange for coins or five extra moves, and interstitials that appear occasionally when you leave a finished level. There are no banner ads and nothing plays when you open the app.

Interstitials are paced deliberately: at most one every few levels, and never within 75 seconds of another full-screen ad, so one will not land on top of a reward video you just watched.

A reward is granted when the video reaches the point Google reports as complete. If you close it early, the reward is not given, and the app tells you so at the bottom of the screen. Watch the next one through to the end and it will land.

One exception: if no video is available at all when you are out of moves, Bonbon gives you the five extra moves anyway. You should never lose a level because an advert failed to load.

Either there is no network connection, or the ad network had nothing to show at that moment. Both are normal and usually clear up in a minute or two. Nothing is wrong with your game.

Shop → Remove ads is a one-off purchase that stops the interstitials between levels, permanently, on every device signed in to your Apple Account. A Bonbon Club subscription includes the same thing.

Optional reward videos stay available after either purchase, because watching one is always your choice and it is how you top up coins for free. You never have to.

Check that you are signed in to the Apple Account you bought it with, then tap Shop → Restore purchases. If the ads you are seeing are reward videos you tapped yourself, that is expected. See the answer above.

The app itself collects nothing. Your progress is stored on your device and never leaves it. There is no account and no server.

The advertising in the app is supplied by Google AdMob, and Google does collect data to serve and measure those ads, including your device's advertising identifier. The full detail is in the privacy policy.

That is Apple's App Tracking Transparency prompt. Saying no means the advertising identifier is not used to track you across other companies' apps and websites. Ads still appear either way, they are just less relevant. You can change your answer in Settings → Privacy & Security → Tracking.

If you are somewhere consent is required (for example the EEA or the UK), open Shop and scroll to the bottom: there is a Privacy options link next to Terms of Use and Privacy Policy. It reopens the consent form, and your new answer takes effect immediately.

If you do not see that link, your region does not require consent and there is nothing to withdraw.

No interstitial ads, double coins from the daily reward, and a free +5 Moves and Shuffle booster each day you play. It comes as a monthly or a yearly plan, each starting with a 7-day free trial.

Settings → your name → Subscriptions → Bonbon, or tap Manage subscription in the Shop. Cancel at least 24 hours before the period ends to avoid the next charge. You keep the benefits until the period you have paid for runs out.

Progress is stored on the device, so it does not move with you. Purchases do: tap Shop → Restore purchases on the new device while signed in to the same Apple Account and Remove Ads and the Club come back.

Refunds are handled by Apple, not by us. Go to reportaproblem.apple.com, sign in, and pick the purchase. If something in the app went wrong, tell us as well so we can fix it.